When am I responsible for shipping while shopping online at 509?
When shopping online at 509, it's important to be aware of the shipping responsibilities that you may encounter. Here are some key points to keep in mind regarding shipping fees and responsibilities:
Free Ground Shipping and Other Options
For customers in the United States (excluding Alaska), orders over $99 qualify for free ground shipping. This is a convenient option that eliminates shipping fees for eligible orders. However, if your order does not meet the minimum requirement for free ground shipping, the shipping fee will be calculated at checkout based on your order and shipping location.
In addition to ground shipping, 509 offers various FedEx shipping options for US customers. These include FedEx 2Day, FedEx Express Saver, FedEx Ground Home Delivery, and FedEx Standard Overnight. The specific fees for these shipping methods will also be calculated at checkout, depending on your location and preferred shipping speed.
Economy International Shipping for Canada
For customers located in Canada, the available shipping option is Economy International. This method typically has an estimated ship time of 6 to 10 business days. It's important to note that shipping times may vary depending on factors beyond 509's control, such as customs clearance procedures.
Responsibility for Return Shipping Costs
When it comes to returns, it's important to be aware that 509 currently does not offer free return labels for returns from the United States or Canada. This means that if you need to return a product, you will be responsible for covering the shipping cost for the return. It's advisable to carefully review the return policy and procedures outlined by 509 to ensure a smooth return process.
Visiting a Local 509 Dealer
If you wish to avoid shipping fees altogether, one option is to visit your local 509 dealer and shop in person. By visiting an authorized dealer, you can explore the products, try them on, and make your purchase without incurring any shipping charges. The dealer locator tool on the 509 website can help you find the closest dealer to your location.
International Shipping Considerations
If you are located outside the United States or Canada and are interested in purchasing 509 products, the best option is to seek out local dealers in your country. 509 has an online dealer locator tool available on their website, ride509.com/dealer-locator, which can help you find the closest authorized 509 dealer in your region. For more information about International shipping visit https://ride509.com/blogs/faq/does-509-ship-internationally
In summary, while orders over $99 qualify for free ground shipping in the United States, it's important to carefully review the shipping fees and options at checkout. Return shipping costs are the responsibility of the customer in the United States and Canada. Exploring local dealers or referring to the international shipping information can provide further guidance for specific situations. By being aware of the shipping responsibilities, you can have a smooth online shopping experience at 509.
