If you are returning an item that is in new and unused condition, please click the button below to begin your return.
RETURNS
We have a very easy 30-day Return Policy!
US & Canadian Customers
how to complete a return
Instructions:
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In the returns portal, please input your order number along with either the email, phone number, or shipping zip code associated with your order
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Select the item you would like to return
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Select your return reason
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If you have multiple items to return, you will repeat steps 2 & 3
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Select the button that says “Return item or exchange for something else”
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Select the button at the bottom of the page that says “Continue with return”
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If you would like a refund, select the button that says “Receive refund of”
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You have the option of receiving the refund to your original form of payment OR store credit
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If you would like to return your item and purchase something else, please select “Shop Now”
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Select “Submit Return” and wait for the return label to generate, do not refresh the page
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If you are a US customer, the shipping label fee is taken from the refund amount
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If you are a Canadian customer, please print out the pack slip and include it in your return OR put your original order number on the return box. Canadian customers are responsible for their return shipping.
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If you have any questions about the process to return your purchase, please call us at (877) 743-3509 during normal business hours or submit a Customer Support Ticket.