509 Recalls
509 Recalls 509 and 509 for Polaris branded Helmets
509 has issued a recall on three populations of 509 and 509 for Polaris branded helmets, which are identified below, as the helmets may not provide sufficient protection in the event of a crash, posing an increased risk of head injury. Please review all information below to determine if you have an affected helmet. If you have an affected helmet, please stop using the affected helmet immediately and follow the instructions outlined.
“For more than 20 years, 509 has developed innovative, purpose-built riding gear for snow, dirt and street. Our customers are at the center of everything we do and their safety is our top priority. We consistently monitor the performance of our products, even after they are in the hands of customers, and when an issue is identified, we are committed to taking necessary actions to help keep our riders safe. We are working with our customers to make this right.”
– The 509 Team
509 and 509 for Polaris Tactical 3.0 Helmets
What is the issue?
509 has determined that 509 Tactical 3.0 helmets (Youth, Mountain, and Trail helmets) and 509 for Polaris Tactical 3.0 helmets (Youth and Mountain) fail to comply with some marked certification standards and may not provide sufficient protection in the event of a crash, posing an increased risk of head injury.
Is my helmet affected by the recall?
To identify an affected 509 or 509 for Polaris Tactical 3.0 helmet, look for the following:
- Helmet includes "Tactical 3.0" printed on it.
- Certification tag on the chin strap begins with “06301125”
If your helmet matches the above, follow the actions outlined below.
Product Description
The 509 Tactical 3.0 helmets were sold in sizes youth small (YSM), youth medium (YMD), and youth large (YLG), and adult sizes extra small (XS), small (SM),medium (MD), large (LG), extra-large (XL), extra-extra-large (2X), extra-extra-extra-large (3X), and extra-extra-extra-extra-large (4X), and the following color combinations: galaxy(black/pink/teal/purple), black ops (black/gray), legacy (black/white), lemon pop (yellow/green),orange pop (yellow/orange/red), and stormchaser (white/gray). The helmets have "Tactical 3.0" printed on the back of the helmet (opposite side of the visor) below the 509 logo.
Recalled 509 Tactical 3.0 Helmets
Actions for consumers affected by Tactical 3.0 helmet recall:
Consumers with a recalled 509 branded helmet should contact 509 toll-free at 877-743-3509 for instructions on how to participate in the recall and to receive a choice of a refund (if purchased online) or a credit to be used on 509’s website.
Consumers with a recalled 509 for Polaris branded helmet should contact Polaris toll-free at 800-765-2747 for a choice of a refund or a credit to use at a Polaris dealership or on the Polaris website.
All helmets should be discarded in the local household trash after consumers have confirmed their helmet is being recalled by 509 or Polaris and follow the destruction instructions.
509 and 509 for Polaris Tactical 2.0 Helmets
What is the issue?
509 has determined that small and medium size only 509 Tactical 2.0 helmets, 509 Tactical 2.0 helmets with Fidlock®, and 509 for Polaris Tactical 2.0 helmets, which were manufactured in 2023, may not provide sufficient impact protection in the event of a crash, posing an increased risk of head injury.
Is my helmet affected by the recall?
To identify an affected 509 or 509 for Polaris Tactical 2.0 helmet, look for the following:
- Helmet includes "Tactical 2.0" printed on it.
- Certification tag on the inside of the helmet with a manufacturing date within 2023.
- Size tag indicating "S" or "M" attached to the certification tag on the inside of the helmet
If your helmet matches the above, follow the actions outlined below.
If your Tactical 2.0 helmet is not affected above, but has a Fidlock® magnetic buckle chin strap, follow the actions outlined below.
Product Description
The affected 509 Tactical 2.0 helmets were manufactured in 2023 and were sold in sizes small (SM) and medium (MD) and the following color combinations: Black Legacy (black), Black Ops (black/gray), Racing Red (black/red), Sharkskin (blue/red), Emerald (teal/black), Orange (orange/black), Dusty Rose (pink/black), Stormchaser (white/gray), Black Gum (black and gold), Black legacy (black). The products have "Tactical 2.0" printed on the back of the helmet (opposite side of the visor) below the 509 logo.
Recalled 509 Tactical 2.0 SM/MD Helmets
The affected 509 for Polaris Tactical 2.0 helmets were manufactured in 2023 and were sold in sizes small (SM) and medium (MD) and the following color combinations: Blue, Black, Orange/Black/Gray, White/Red/Blue. The products have "Tactical 2.0" printed on the back of the helmet (opposite side of the visor) below the 509 logo. The size and manufacture date are printed on the label stitched on the inside of the helmet.
Recalled 509 for Polaris Tactical 2.0 SM/MD Helmets
Actions for consumers affected by Tactical 2.0 helmet recall:
Consumers with a recalled 509 branded helmet should contact 509 toll-free at 877-743-3509 for instructions on how to participate in the recall and to receive a choice of a refund (if purchased online) or a credit to be used on 509’s website.
Consumers with a recalled 509 for Polaris branded helmet should contact Polaris toll-free at 800-765-2747 for a choice of a refund or a credit to use at a Polaris dealership or on the Polaris website.
All helmets should be discarded in the local household trash after consumers have confirmed their helmet is being recalled by 509 or Polaris and follow the destruction instructions.
509 and 509 for Polaris Helmets with Fidlock®
What is the issue?
509 has determined that on certain 509 and 509 for Polaris branded helmets with Fidlock®, including Tactical 2.0 (not included in Tactical 2.0 Helmet Recall), Altitude 2.0, Delta R3L, Delta R4, Delta V, Mach III, Mach IV, and Mach V (manufactured from 2020 to present with a stainless steel glide bar), the webbing on the chin strap may not be routed correctly. An incorrectly routed chin strap could allow a retention buckle separation in the event of a crash and may not provide sufficient protection in the event of a crash, posing an increased risk of head injury.
Is my helmet affected?
Certain 509 and 509 for Polaris branded helmets with Fidlock®, including Tactical 2.0 (not included in Tactical 2.0 Helmet Recall), Altitude 2.0, Delta R3L, Delta R4, Delta V, Mach III, Mach IV, and Mach V (manufactured from 2020 to present with a stainless-steel glide bar) may be affected.
If your helmet matches the above, follow the instructions below.
What is Fidlock®?
Fidlock® is a type of chin strap fastener with a magnetic buckle, see picture:
Product Description
509 and 509 for Polaris Tactical 2.0:
The 509 Tactical 2.0 helmets were sold in sizes extra small (XS), small (SM), medium (MD), large (LG), extra-large (XL), extra-extra-large (2X), extra-extra-extra-large (3X), and extra-extra-extra-extra-large (4X), and the following color combinations: Black Legacy (black), Dusty Rose (pink/black), Emerald (teal/black), Orange (orange/black), Black Camouflage, Black Ops (black/gray), Pink, Racing Red (black/red), Sharkskin (blue/red), Storm Chaser (white/gray),
Tamarack (green), Teal Maroon, and Black Gum (black and gold). The products have "Tactical 2.0" printed on the back of the helmet below the 509 logo.
The 509 for Polaris Tactical 2.0 helmets were sold in sizes extra small (XS), small (S), medium (M), large (L), extra-large (XL), extra-extra-large (2XL), extra-extra-extra-large (3XL), and extra-extra-extra-extra-large (4XL), and the following color combinations: pink, red/black, matte black, gray/black/white, lime/black/gray, orange/black/gray, blue, and white/red/blue. The products have "Tactical 2.0" printed on the back of the helmet below the 509 logo.
509 and 509 for Polaris Altitude 2.0:
The 509 Altitude 2.0 helmets were sold in sizes extra small (XS), small (SM), medium (MD), large (LG), extra-large (XL), extra-extra-large (2X), extra-extra-extra-large (3X), and extra-extra-extra-extra-large (4X), and the following color combinations: Black Ops (black/gray), Black Ops Lime (black/gray/green), Black Ops Red (black/red), Cyan Navy, Orange Gray, Storm Chaser (white/black), Acid Green (green/black), Emerald (teal/black), Cyan, Orange (orange/black), Racing Red (red/black), Sharkskin (blue/red), Galaxy (purple/black), Orange Pop (Orange/black), Ultrabeast (black/green), Black Camouflage, Covert Camouflage (black and yellow), Cyber Ops (black/orange), Dark Ops with Orange (black/orange), Dark Ops with Red (black/red), Fresh Greens (green/black), GT Cyan (black/cyan), Maroon Teal, Mintnight (black/blue), Oil Slick (pink/purple/black), Pink, Red Aura (red/black), Sci-Fi Green (black/green), Sci-Fi White (white/black), Sharkskin Camo (blue/black), Gray/Yellow, Passion (red/black), and Teal Aura (teal/black). The products have "Altitude 2.0" printed on the back of the helmet below the 509 logo.
509 for Polaris Altitude 2.0 helmets were sold in sizes extra small (XS), small (S), medium (M), large (L), extra-large (XL), extra-extra-large (2XL), extra-extra-extra-large (3XL), and extra-extra-extra-extra-large (4XL), and the following color combinations: green, red, black, red/black, blue/white, black/lime, tan/black/orange, maroon/gray, blue, and lime. The products have "Altitude 2.0" printed on the back of the helmet below the 509 logo.
509 and 509 for Polaris R3L:
509 Delta R3L helmets were sold in sizes extra small (XS), small (SM), medium (MD), large (LG), extra-large (XL), and extra-extra-large (2X), and the following color combinations: Black Ops (black/gray), Hi-Vis Ops (black/neon), Stealth Ops (black), Storm Chaser (white/gray), Vermillion Ops (red), Black Camouflage, Covert Camo (black), Emerald (green), Galaxy Teal Purple, Cyan, Lime Green Gray, Matte Ops (black), Oil Slick (pink/purple/black), Orange, Orange Gray, Racing Red (red/black), Red Aura, and Teal Maroon Galaxy.
509 for Polaris R3L helmets were sold in sizes extra small (XS), small (S), medium (M), large (L), extra-large (XL), extra-extra-large (2XL), extra-extra-extra-large (3XL), and extra-extra-extra-extra-large (4XL), and the following color combinations: orange, black/gray, blue/white, black/lime, black/red, white/red/blue, green/black, and maroon/gray. The products have "R3L" printed on the back of the helmet below the 509 logo.
509 and 509 for Polaris R4:
509 Delta R4 helmets were sold in sizes extra small (XS), small (SM), medium (MD), large (LG), extra-large (XL), and extra-extra-large (2X), and the following color combinations: Black Aura (black), Black Camouflage, Black Ops (black), Cyan Navy, Emerald (green), Galaxy Teal Purple, Cyan, Lime Green Gray, Matte Ops (black), Orange, Storm Chaser (gray/blue), and Teal Maroon. The products have "R4" printed on the back of the helmet below the 509 logo.
509 for Polaris R4 helmets were sold in sizes extra small (XS), small (S), medium (M), large (L), extra-large (XL), and extra-extra-large (2XL), and the following color combinations: blue, black/gray, black/white, black/red, purple, and red. The products have "R4" printed on the back of the helmet below the 509 logo.
509 and 509 for Polaris Delta V helmets:
509 Delta V helmets were sold in sizes small (SM), medium (MD), large (LG), extra-large (XL), extra-extra-large (2X), extra-extra-extra-large (3X), and extra-extra-extra-extra-large (4X), and the following color combinations: Black Ops (black/gray), Legacy (black), Racing Red (black/red), Orange (orange/black), Storm Chaser (white/gray), Black Gold (black), Black Legacy (black), Hi-Vis (black/neon), Cyan, and Teal. The products have "Delta V" printed on the back of the helmet below the 509 logo.
509 for Polaris Delta V helmets were sold in sizes extra small (XS), small (S), medium (M), large (L), extra-large (XL), extra-extra-large (2XL), extra-extra-extra-large (3XL), and extra-extra-extra-extra-large (4XL), and the following color combinations: white, black, black/gray, black/red, and white/red/blue. The products have "Delta V" printed on the back of the helmet below the 509 logo.
509 Mach III helmets:
509 Mach III helmets were sold in sizes extra small (XS), small (SM), medium (MD), large (LG), extra-large (XL), and extra-extra-large (2X), and the following color combinations: Blacktop (gray/black) and Zenith (black/gray). The products have "Mach III" printed on the back of the helmet below the 509 logo.
509 Mach IV helmets:
509 Mach IV helmets were sold in sizes extra small (XS), small (SM), medium (MD), large (LG), extra-large (XL), and extra-extra-large (2X), and the following color combinations: Black, Gray, and Renegade (black/red). The products have "Mach IV" printed on the back of the helmet below the 509 logo.
509 Mach V helmets:
509 Mach V helmets were sold in sizes small (SM), medium (MD), large (LG), extra-large (XL), extra-extra-large (2X), and extra-extra-extra-large (3X), and the following color combinations: Blacktop (gray/black), Burner Red, Renegade (black/red), Circuit Orange, Gunmetal (gray), Racing Red, Redline (red), and Patriot (red/white/blue). The products have "Mach V" printed on the back of the helmet below the 509 logo.
Representative Images of Recall 509 and 509 for Polaris Helmets with Fidlock®
Actions for consumers affected by helmets with Fidlock® recall:
Consumers should inspect the webbing on the chin strap using the owner’s manual addendum, which is accessible here and watch instructional video.
Once complete and it is confirmed that webbing on the chin strap is routed correctly, the helmet can continue to be used. Continue to follow the instructions to confirm that the webbing on the chin strap is routed correctly each time you use your helmet.
If you are unable to reroute the strap properly, contact the 509 customer support team at 877-743-3509 or the Polaris customer support team at 800-765-2747.
Failure to follow these instructions may lead to injury.
Additional Recall Information
Number of affected 2.0 helmets: approximately 4,590 globally
Number of affected 3.0 helmets: approximately 3,910 globally
Number of Fidlock® impacted helmets: approximately 233,500 globally
Number of incidents: No reports of injury have been identified in connection with the Tactical 2.0 and Tactical 3.0 helmet recalls. One report of injury has been identified in connection with helmets with Fidlock® recall.
Consumers can contact 509 toll-free at 877-743-3509 or Polaris toll-free at 800-765-2747 if they have questions about the recalls.
Dealers are being notified to stop selling the affected helmets and to contact known consumers directly to advise them to stop using the affected helmets.
The Consumer Product Safety Commission (CPSC) has been informed.
*On February 5, 2025, 509 initiated a recall of Tactical 3.0 helmets following notification to the CPSC. On April 21, 2025, 509 initiated a recall of Tactical 2.0 helmets following notification to the CPSC. On May 1, 2025, 509 initiated a recall of certain helmets with Fidlock® following notification to the CPSC.
FIDLOCK® is a registered trademark of Fidlock GmbH.