WANT TO DELETE YOUR 509 ACCOUNT? NO PROBLEM!
If you want to delete your 509 account, just submit a Customer Support Ticket below with the Subject "Delete My 509 Account".
It may take up to 30 days to process your request and we will update you as soon as we have completed your request!
DELETING YOUR ACCOUNT MEANS:
You will not be able to log into your account on ride509.com or the 509 App.
All order history from the ride509.com or the 509 App (if you've shopped with us previously) will be deleted.
DELETING YOUR ACCOUNT DOES NOT MEAN:
That we will delete all of the information we hold about you.
We wanted to make sure that you understand that the right of deletion is not an absolute right; this means that even where you have asked us to delete your personal information, we may need to keep it for the following reasons:
where your information is still necessary for the purposes for which we collected it, for example we need it to comply with our contractual obligations to you relating to the purchase of our products;
we must keep it so that we can comply with our legal obligations, for example information relating to your purchases must be kept so that we are able to comply with our statutory audit requirements and for tax purposes, and we will need to keep some of your information to demonstrate our compliance with our legal obligations in relation to this request; or
we need it to establish, exercise or defend legal claims.
If you still want to delete your 509 account, just submit a Customer Support Ticket below with the Subject "Delete My 509 Account".