We hope you are well and ready for an awesome winter!
First off, we apologize for the delay in this communication. It was our hope to send communication out to you earlier, but the logistics of chasing down accurate arrival dates delayed things on our end. Our intention is always to provide you with the most accurate information possible, so again we apologize for the delay.
We know that you are anxiously awaiting your 509 gear to arrive at your doorstep. Just know that we’re doing everything in our power to ship your order out as soon as the gear arrives at our warehouses.
In order to keep you in the loop, we will be providing you with our most current estimated shipping dates for all of the pending items in your order via email. Additionally, we will send you a bi-weekly update regarding any changes to your items’ ship dates. For now, you can find the most accurate shipping information on the product page.
We greatly appreciate your patience and understanding. Thanks for riding 509 and here’s to an epic winter!
— 509